Logistics & Delivery Advisor with German and English (m/w/d)

TELUS Digital | Standort Berlin

5803 Sofia, Bulgarien

Endlich das machen, was zu mir passt!

Jetzt bewerben

Das Angebot

We Offer:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)

Die Anforderungen

What You Bring:

Fluency in German (C1/C2) and good knowledge of English (B2 and above).
Proven computer skills, including MS Office and Google Suite.
Great communication, organization, and problem-solving skills.
Previous customer support experience (logistics/delivery experience is a plus).
High school diploma or equivalent.

Die Aufgaben

What You’ll Do:

Deliver top-notch customer support via phone, email, or chat in German and English
Manage logistics tasks: track packages, resolve delivery issues, and coordinate with consumers, vendors, and partners.
Ensure every interaction is professional, efficient, and leaves customers with a positive impression.
Stay up to date on client policies, products, and services.

Das Team

Why You’ll Love It:

Join a friendly, international team.
Grow your career in logistics and customer service.
Make a real impact every day.

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

Join our team in Bulgaria and keep deliveries on track!

We’re looking for a Logistics & Delivery Advisor with German and English to ensure seamless package administration and delivery support. If you are organized, quick-thinking, and people-oriented, this role is for you.

Das Unternehmen

✨ Ready to deliver great experiences? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.